Refund policy

Return & Refund Policy – Bless Your Heart & Home

At Bless Your Heart & Home, we want you to love your purchase. If you are not completely satisfied, we’re here to help.


Return Eligibility

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Item must be unused and in original condition
  • Must include original packaging and tags
  • Proof of purchase is required

How to Start a Return

To initiate a return, please contact us at:
support@blessyourhearthome.com

Once your request is approved, you will receive instructions on how and where to send your item.

⚠️ Important:

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect
  • Items sent without prior approval will not be accepted

Refunds

Once your return is received and inspected, we will notify you of approval.

If approved:

  • Refunds are issued to your original payment method
  • Processing time: 5–10 business days

Please note: Your bank or credit card provider may require additional time to post the refund.


Damaged or Incorrect Items

Please inspect your order upon arrival.

If your item is:

  • Damaged
  • Defective
  • Incorrect

Contact us within 48 hours of delivery with photos so we can resolve the issue promptly.


Non-Returnable Items

We do not accept returns for:

  • Personalized or custom-made items
  • Perishable goods
  • Personal care items
  • Gift cards
  • Final sale items

Exchanges

We do not offer direct exchanges.
To receive a different item, please place a new order and return the original item if eligible.


Order Cancellations

Orders cannot be canceled once they have been processed or shipped.


European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, in accordance with EU consumer protection laws.

  • Items must be unused and in original packaging
  • Customers are responsible for return shipping costs
  • Original shipping fees are non-refundable

Business Information

Bless Your Heart & Home
United States
support@blessyourhearthome.com